faq

Prices

Our prices start from €0.07 per word. The quote will depend on a number of factors such as target languages or the volume of the text to be translated. You can get the exact cost for your translation project by using our online quote system. We have no hidden fees or charges; what you see is what you pay.

We offer discounts for returning clients and large projects. We do our very best to offer competitive prices, with excellent turnaround times. If your company requires translation services often, we are more than happy to offer special rates and a continuous partnership with you.

You can get a free quote by simply filling in the required information on our order system to get an exact quote. You can also always contact us directly at info@viewglobally.com. We will get back to you with an accurate quote in just 90 minutes during business hours.

Both private clients and business clients can make payments through PayPal where most major credit/debit cards are accepted. We also accept bank transfers and international bank transfers.

Sending your documents

We work with all major file formats. We use the latest software that allows us to convert all file formats in order to provide the most accurate word count. In case we are not able to determine the source word count, we can base the word count on the target file. We frequently use text file formats such as MS Office formats (Word, Excel, and PowerPoint etc.) PDF, andJPEG. We also work with audio, image, web, and movie formats.

Security

Of course, we take security and confidentiality very seriously. Some clients asks us to delete the translated documents, some require safekeeping, in case they misplace the translation. Whatever may be the case, we guarantee that your documentation is safe with us. The files that you send us will always be password protected within our systems.

Yes. We’re happy to sign a non-disclosure agreement when requested.

Delivery & Turnaround Times

The turnaround times depend on the volume of your project, complexity, and its urgency. On average, we are able to turnaround 2,000 words within 24 hours. If your documents consist of more words than that, we will discuss the deadline with you based on your individual requirements.

Yes. In urgent cases, our team of professional translators can work on your project simultaneously. In this case, we strongly advise you to add proofreading to the order, as that will ensure the document is consistent and error free.

General

Yes. We offer a number of language services, including translations, editing, DTP, voice-over, transcription, etc.

For more information about our translation agency visit our about us page. Alternatively, you can contact an account manager for any questions you may have.

The translation is performed by a single translator in order to ensure nothing was left behind, consistency is maintained and no errors are present, a qualified proofreader goes through the document carefully making sure that it is ready to be delivered to the client error free. This is commonly used by businesses.

There is more than one way to translate text from one language to another, which does not mean it would be incorrect. Every translator has their own style, and an independent translator to go through the translation and make sure it is consistent and error free produces the best results and guarantees a high-quality outcome.

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